An easier resilient way to indicate errors and prepare tutorials
We had a recent experience that we reported an error condition in the website it could not be reproduced. Check out our narration here. We can have these situations of re-work avoided quite easily. There is a freeware called 'BBFlashBack Express' which is downloadable from http://www.bbsoftware.co.uk/bbflashbackexpress/download.aspx that helps record the screensession. It supports recording in a proprietary format (FBR) which is highly compressed. It does support export to SWF and AVI files too for portability (??) reasons but the filesizes may be little scary.
The interesting feature is that whilst your screen is being recorded you can also talk and the voice or video (from webcam) is captured. Remember to run it from a system equipped with good memory and exit all other applications other than the ones intended for recording.
Exiting other applications other than those participating in the recording is important because you may not want your private applications from being displayed in the video besides the fact that recording needs more memory.